example of Data Protection

Compliance with current data protection laws is very important to us and your trust is important to us. With this data protection declaration we inform you comprehensively about how we handle personal data. It applies to all business areas of Frey Services, Eggstrasse 14f, 8134 Adliswil.

1. Why do we process personal data? *

We process your personal data for various purposes. In particular, we may process your personal data in whole or in part for the following purposes.

Provision of our services

As part of customer communication

In connection with direct marketing.

* Even viewing data is considered editing the data.

2. When do we collect personal data?

We collect your personal data as part of the order processing and when you contact us.

You visit our company

You purchase our services on the Internet

You receive a newsletter (we add the email addresses of our inquiries to our newsletter distribution list).

You communicate with us via telephone, e-mail, voice messages, text messages (SMS), picture messages (MMS), video messages or instant messaging.

3. What personal data do we collect?

Examples of personal data we collect include general personal data and customer data:
name and first name
Gender (salutation)
Billing address
Telephone number(s), email address(es)
Purchasing information (purchase date; purchase time; type and value of services purchased; shopping cart, payment methods used, purchase history);
How long do we store your personal data?
We will delete your personal data as soon as it is no longer required, but at the latest after the expiry of the legally prescribed maximum retention period.
How do we protect your personal data?
We have technical and organizational measures in place to prevent unauthorized or unlawful access to your personal data. However, you should always be aware that the transmission of information via the Internet and other electronic means involves certain security risks and that we cannot guarantee the security of information transmitted in this way.
What rights do you have?
You have the right to assert your data protection rights at any time and to receive information about your stored personal data, to correct or supplement your personal data, to object to the processing of your personal data or to request the deletion of your personal data.
Revocation of your consent to data processing
Information, blocking, deletion
Complaint to the supervisory authority
If you wish to exercise your rights with regard to your personal data, have any questions or concerns, you can contact us via email at info@art-of-crafts.com so that we can answer your request promptly.
Who owns the data collection?
The owner of the data collection is Frey Services, Eggstrasse 14f, 8134 Adliswil.
Who do we share your personal data with?
We only pass on your personal data to third parties if this is necessary for the performance of the contract or to use necessary technical or organizational services. Such third parties are contractually obliged to process your personal data exclusively on our behalf and to ensure the security of your personal data by means of suitable technical and organizational measures.
Employees: Only access to your personal data to the extent necessary to perform their duties
Sage Group plc: Order processing and financial accounting (Cloud) http://www.sage.com/ch/footer/datenschutzerklaerung
PayPal (PayPal Europe S.à.rl et Cie, SCA, 22-24 Boulevard Royal, L-2449 Luxembourg) If you choose to pay via PayPal, the payment data you enter will be transmitted to PayPal. https://www.paypal.com/de/webapps/mpp/ua/privacy-full?locale.x=de_DE
MailChimp: Newsletter https://mailchimp.com/legal/
Finally, we may disclose your personal information if we are legally required to do so.
How do we use cookies?
We use session cookies and permanent cookies. These are small text files that are stored on your computer and saved by your browser. Cookies are used to make our service more user-friendly, effective and secure, as well as to optimize our advertising.
Session cookies are automatically deleted from your computer or mobile device at the end of the browser session (for example, session cookies are used to save your country and language preferences and your shopping cart across different pages of an Internet session)
Permanent cookies remain stored on your device after the end of the browser session unless you delete them. When you visit our website again, your preferred entries and settings will be automatically recognized. They are designed to make our website more user-friendly, effective and secure and to show you information on the website that is specifically tailored to your interests.
You can instruct your browser at any time not to accept cookies or to ask before accepting a cookie from a website you visit.
Cookies can be deleted from your computer or mobile device using the appropriate function in your browser.
How do we use web analytics tools?
In order to continually improve and optimize our Internet offering, we use web analysis tools that provide us with information about the use of our Internet site through statistics and graphics.
Google Analytics. Provider: Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Privacy policy https://support.google.com/analytics/answer/6004245?hl=de .
Google AdWords and Google Conversion Tracking. Provider: Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Privacy policy https://www.google.de/policies/privacy/ .
Google reCAPTCHA. Provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Data protection declaration https://www.google.com/intl/de/policies/privacy/ and https://www.google.com/recaptcha/intro/android.html .
Facebook visitor action pixel: Our website uses the visitor action pixel from Facebook, provided by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA. The data collected is anonymous for Art-of-Crafts, but is stored and processed by Facebook so that a connection to the respective user profile is possible and Facebook can use the data for its own advertising purposes, in accordance with the Facebook data usage policy.
How do we use social plugins?
Our websites use social plugins, e.g. from Facebook. The plugins are marked with the provider's logo (e.g. Like buttons). The purpose and scope of the data collection, as well as further processing of your data by the provider, as well as your rights and setting options to protect your privacy, can be found in the provider's data protection information.
Facebook Ireland Ltd. or Facebook Inc.: http://de-de.facebook.com/policy.php
Google Inc.: http://www.google.com/intl/de/privacy/plusone/
Date 20.05.2022
Version 3.0